PrintThere are a number of ways you can get in touch with SPAEN:


Our offices are open from Monday-Friday, 9am – 4.30pm excluding public holidays.  Our employment law and telephone counselling services are available 24 hours-a-day; 365 days-a-year and are for use by SPAEN members only.


You can find out how to use the employment law and telephone counselling services by visiting the relevant page.

Telephone: 01698 250280 / 0845 601 1156

Fax: 01698 324330

Pensions Advice:  0800 689 1823


General e-mail enquiries

Membership Services enquiries

Training enquiries

Payroll enquiries

Finance Management enquiries

Pensions enquiries / advice

All Media Enquiries:

Media enquiries

Call:  01698 250280 / 078 039 70320 (Outside normal office hours)


SPAEN.skypecall (by pre-arranged appointment)


Or follow us on social media:







Making a Complaint

We hope that you always have a positive experience but should you be dissatisfied with any service or interaction, you can raise your concerns using our formal complaints procedure.

You can download our complaints procedure from this section of the website.


Cancelling YOUR SPAEN Membership

We hope that you will continue as a member of SPAEN and we would be delighted to continue arranging your Public, Employer’s and Liability Insurances on your behalf but should you decide to do this yourself, you can cancel your membership.

The Cancellation Policy is available for reading and / or downloading from this area of the website.