Once you have completed the Recruitment Process, It is important to ensure that your new PA is supported to adapt to their new workplace. Even if they are coming with experience there is still a transition period as they get used to how YOU do things. To make sure they adjust with minimal issue there are a few things you can do as an employer:
•Plan and provide an induction– Don’t expect a new PA to simply pick everything up as they go along, preparing a list of things they need to know (where things are, routine tasks, medications etc) and taking the time to make sure other people around you (other PAs/your family) know who they are by introducing them can go a long way to smoothing their transition into your workplace.
•Provide relevant instruction and training– if you are expecting your PAs to administer medication, physically move someone or operate equipment (like hoists, kitchen appliances etc) you need to make sure they know how to do so safely. Make sure they have the necessary training and they know where the instructions to operate equipment are kept. Otherwise if something does happen you could be liable.
•Provide adequate supervision– A good idea is to have a new PA INITIALLY share shifts with a more experienced PA if possible. This is so they can get used to working with you and receive guidance from someone who is in the same role without the pressure of working ‘alone’. You might already have 2 PAs around normally, in which case just try to make sure the new PA is working with an experienced staff member. This should help them to adjust and serve as a way for them to get to know the rest of the team.
•Check they have understood the information, instruction and training they need to work safely– When starting a new job it isn’t easy to admit if you don’t understand something, take the time to make sure your new PA understands what you are telling them and encourage them to ask any questions they have. Remember, thy want to do a good job, which is ultimately about helping and supporting you.